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VIND

VIND Hulpwijzer

screenshot van de website van hulpwijzer

VIND Hulpwijzer informs and advices citizens about living, health, care, work, income and family matters. This is done in a very accessible way. VIND Hulpwijzer informs residents how to deal with all sorts of situations and where to go if they have questions and how -sometimes very complicated- procedures work. It's a very complete and userfriendly solution informing residents about (local) social policies.

The Hulpwijzer is a third iteration of an application which has been implemented in numerous municipalities. For example: Den Helder, Hoorn, Houten, Ouder Amstel, Pekela en Veendam en Rhenen. More information can be found on the SDU website.

  • Concept
  • Interaction design
  • Visual design (including implementations in several municipalities)
  • HTML / CSS for master templates (WCAG 2.0 AA compliant)
  • User testing

VIND Antwoord

screenshot VIND Antwoord KCC

VIND Antwoord is a digital servicecounter which is implemented in the front- and backend of a municipal website. Users input their questions in a searchbox and get answers straight away. For example: "what does a passport cost?". The products and services of the municipality have all been translated to these questions and live events.

There are different interfaces for front- and backend implementations, which I customized for various customers.

  • Concept
  • Interaction design
  • Visual design

SduConnect

screenshot van sduconnect

SduConnect is the Content Management System for various products and services from the VIND family. Customers (municipalities and provinces) buy for example a digital servicecounter and manage their content in SduConnect (or Sdu manages it for them).

I designed various modules within the CMS and in a later stage made a UI component library so developers could increase their velocity while respecting a uniform UI language.

  • Interaction design
  • Visual design
  • HTML / CSS (designed and build a UI component library)

Geldkompas

screenshot van de website van Geldkompas

The Geldkompas (Money Compass) gives an overview of solutions and possibilites regarding poverty reduction in a municipality. The concept states that all information is accessible to everyone. This has been translated into clear navigation, clear tone of voice and a "read aloud" functionality. Also included are other ways to find content like search and quick links. This way, the Geldkompas is not only useful for the ones in need, but also for professionals.

This product (Kompas) was the second iteration of an application which has been implemented in numerous municipalities to help residents with all kinds of social issues (poverty, healthcare, immigration).

  • Concept
  • Interaction design
  • Visual design (including implementations in numerous municipalities)
  • HTML / CSS (master templates)
  • User testing